We all know the problems HUD and HOPE Now have had when it comes to helping homeowners save their homes. It seems there are never enough counselors and often times they don’t know what they’re talking about if you do talk to one.
But as the President’s programs have matured, HUD and HOPE Now have also matured and brought in more help. And now they’re getting special access directly to the same system servicers use to submit and review Homeowner Affordability Modification Program (HAMP) applications
According to DSNews.com,
HOPE NOW, an industry-created alliance of mortgage servicers, investors, counselors, and other mortgage market participants, recently announced that it has expanded the HOPE LoanPort through its housing counselor partners in 25 states and more than 100 cities.
HOPE LoanPort gives HUD-approved counselors the ability to submit completed Home Affordable Modification Program (HAMP) applications directly to a homeowner’s servicer, and the Web portal allows counselors to track the status of the application in order to provide borrowers with more timely decisions.
As part of this expansion, Home Free USA has signed 32 affiliates, and NeighborWorks America has participation
commitments from five of its affiliates. In addition, Consumer Credit Counseling Services (CCCS) of Atlanta, with 30 offices in four states in the Southeast, and CCCS of Dallas, wish 21 offices in three states in the Southwest, will also participate in helping homeowners through the HOPE LoanPort.
What’s It Mean for You?
The HOPE LoanPort program should be good for both you and your servicer.
You get someone local you can talk to that knows what’s going on and can help you understand what’s going on and make sure you’ve done everything you can do to keep your home.
Your lenders gets someone to take their most labor-intensive job off their hands…collecting and packaging all of your information for submission. when you servicer gets your package from the LoanPort program, they’ll know everything is in it and they can start processing it right away.
So hopefully, this is good news…if you can get in touch with an informed HUD-approved counselor.
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March 8th, 2010 at 3:29 pm
yes i used them we had a three way conversion with my lender over the phone but wasn’t much help.and now after i got denied with ocwen i have the letter from them. now they are telling me that their waiting for the rest of my paper work.i don’t think they know whats going on.and i don’t have the money to pay for any legal help. still haven’t told me why i was denied.